RP no longer competes with India alone in outsourcing
MANILA, Philippines — The Philippines is still in the list of most-recommended outsourcing destinations but it may no longer be just India that it has to compete against as many more countries improve, based on a new industry report.
The Philippines was seventh among top 10 offshore locations recommended by users based on current and past experience, according to this year’s Black Book outsourcing report.
Ahead of the Philippines in the list are "rural and small-town" US, India, Eastern and Central Europe, UK and Ireland, South America and Mexico.
The report also states that the trend toward outsourcing call center work to India, Philippines and South Africa is waning, and that Central and Eastern Europe is now a favorite location.
HP tops this year’s Black Book report, conducted by US-based Brown Wilson Group, which lists the top 50 outsourcing vendors in the world. Nearly 25,000 outsourcers participated in this year’s customer surveys.
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