Europe ripes fro outsourcing

November 15, 2008

Indias fourth largest software exporter Satyam wants to get its 30 per cent of its total global revenue from Europe by 2010, according to Drs Peter M. Heij, Head of Satyams Continental Europe.Growth from Europe would come from more acquisitions and by venturing into new markets such as the Nordic countries and Eastern Europe, he said.

The company was hopeful of bagging two USD100 million plus contracts besides another 30 contracts worth USD10 million each by 200910 from Europe.

Mr. Heij said Satyam had been investing carefully and at the right places. The company would be seeing higher growth in projectbased services and infrastructurerelated outsourcing in Germany. It also saw large opportunities in France and Russia, he added.

Aloke Palsikar, Central Europe Head, said despite the global financial meltdown, the outsourcing market in Europe, particularly in Germany and France, was expected to increase. In the present scenario, the company saw more opportunities than challenges in the European markets. Mr. Palsikar said though the U.K. market continued to dominate, there was every probability that the ratio would change.

It was hoped that its share together with Ireland would come down from 52 per cent to 40 per cent, while that of Continental Europe would increase from 48 per cent to 60 per cent over the next two years. In the second quarter of the current fiscal, Europe contributed 20.60 per cent of Satyams total revenue of USD652 million. The U.S. market had a share of 62 per cent. The company started its European operations in 1997 and at present it has branches in 13 countries. Its three development centres in the U.K., Germany and Hungary serve over 160 active customers in Europe.

Mr. Palsikar said that Satyam aimed to provide the preferred nearshore option for European companies.

It wanted to leverage strategic initiatives such as nurturing global accounts in the region, consultative and solutionbased selling and forming alliances with local technology and business partners.

Source : http://www.offshoringtimes.com/

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Outsourcing/Offshoring: An IT Security Expert’s View

November 14, 2008

As organizations pursue cost savings and operational efficiencies with their existing business processes, they often turn to service providers either in their home countries or abroad to reap additional cost savings associated with factors such as lower wages, lower operating costs and workers with experience that may not be available in-house. Alternatively, some organizations choose to move their operations to off-shore locations but retain control over their infrastructure, staff and processes. In either case, organizations need to manage the risks associated with safeguarding their assets and their information while complying with the various regulations and laws that govern their industry.

All business initiatives have an associated degree of risk. The risk associated with safeguarding the confidentiality, integrity and availability of information assets is a component of the overall business risk picture for all organizations worldwide. Ensuring that people, processes and technology are properly managed to address this risk is a challenge faced by information security professionals. There are, however, some unique risks associated with outsourcing that need to be addressed by various organizational stakeholders to avoid pitfalls. These risks include:

Political and country risk: if the outsourcing is going to be done in a country other than the country in which the sourcing organization is located, it may be necessary to examine the political environment of the service provider’s country.

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Job outsourcing is now a growing trend

November 13, 2008

For most, outsourcing carries a negative connotation — the term is associated with job loss in the U.S. and moving employment opportunities to countries to pay cheaper wages.

But the reality is, with a flailing economy, outsourcing has emerged as a necessity, and the numbers don’t lie.

According to a research study conducted by KPMG, outsourcing is not going away anytime soon. Eighty-nine percent of companies that use these services claim that they will continue to do so in the future.

Some other statistics to consider:

  • 47 percent of companies that outsource employment feel it creates new opportunities that would not be possible otherwise;
  • 42 percent claim that outsourcing has benefitted their company financially;
  • 27 percent feel outsourcing has elevated their company to a more competitive level.
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‘Immediate slowdown in US outsourcing to India unlikely’

November 12, 2008

Kolkata: There might not be any immediate slowdown or curb in the US outsourcing to India, according to Adrian P Kendall, Honorary Consul of the Federal Republic of Germany.

It might not be viable to curb outsourcing on a wholesale basis, he said. “I would not expect outsourcing to be an immediate priority for the Obama administration at present as they have far more important issues to tackle with, like that of the current financial crisis,” Kendall pointed out.

The new administration could possibly announce certain disincentives such as a tax penalty for outsourcing. It might not be possible for the American administration to completely in-source in the short-term basis. “Higher tax penalty would mean that the cost of goods would go up. This will in turn be passed on to the consumers. American consumers are already under great pressure and are feeling the pinch in their pockets,” he said.

Talking about the German investments in West Bengal, Gunter Wehrmann, German Consul General in Eastern India, said, there has been a slowdown in German investments into the state. “No German investor has come forward for investments into the state. They plan to wait and watch until a large Indian company is able to set up a unit in the state in a peaceful environment,” he said.

According to him, the bilateral trade between India and Germany has been growing by leaps and bounds. Capital goods and equipment comprise the major imports from Germany into India while textiles are the major exports.

Source : http://sify.com/