RP outsourcing industry needs extra 420,000 workers by 2010

August 18, 2008

MANILA—The Philippine outsourcing industry will need an extra 420,000 workers within the next two years as it bids to become one of the world’s leading outsourcing centers, business leaders said Friday.

The industry is targetting annual revenues of $12 billion to $13 billion by 2010, Business Processing Association of the Philippines chief executive Oscar Sanez said.

Last year the industry saw revenues of $4.9 billion and 300,000 people in centers mainly in Manila, although call centers have been set up in Cebu, Baguio and other cities around the country.

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IT outsourcing ‘faces downturn’

August 14, 2008

Breaking news from ihotdesk, the home of IT outsourcing in London:

The IT outsourcing industry can expect a downturn in fortunes in 2009, an industry expert has claimed.

The IT outsourcing industry can expect a downturn in fortunes in 2009, an industry expert has claimed.

IT analyst Richard Holway told Computer Weekly the sector could see a recession of as much as two per cent next year.

However, he allowed that different companies within the industry face different prospects.

"There are going to be some areas which are going to grow dramatically, some areas, unfortunately, that I believe are going to see fairly major declines," he said.

"I think that the average, for the first time, is going to see a very minor, but still, a negative for 2009."

Mr Holway went on to say IT firms could withstand the downturn for as long as 12 months, but the credit crunch will finally catch up with technology markets in 2009.

Earlier this week, IT analyst Gartner claimed fixed and mobile telecom carriers should transform their IT and service technologies to support new services in the digital age.

Source : http://www.ihotdesk.com/

Outsourcing is the answer for small firms, some say

August 5, 2008

Letting others handle advisers’ day-to-day tasks cuts expenses and frees up time for clients

Some financial advisers are finding that outsourcing most of their day-to-day tasks, including many administrative duties, saves time and is cost-effective.

Russ Thornton, a fee-only registered investment adviser and owner of Thornton Wealth Management LLC in Atlanta, outsources several tasks.

"[Outsourcing] allows me to be more focused on my client relationships and less on the business of running a business," said Mr. Thornton, a sole practitioner who manages $20 million in assets.

He outsources his bookkeeping, compliance consulting, back-office operations, portfolio management, investment management and e-mail marketing. Mr. Thornton even has a remote administrative assistant, who is based in Texas.

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Indian IT deals break 10-year record

July 23, 2008

NEW DELHI: The first half of the current calendar year has seen the IT outsourcing industry post its strongest performance in a decade, a leading IT research firm has announced.

With a total of 282 outsourcing contracts valued at $49 billion in total contract value (TCV) and $10 billion in annualised contract value (ACV), or the value of a contract divided by its duration, the IT outsourcing industry notched up record business during the first two quarters of the current calendar year, according to TPI, the sourcing data and advisory firm.

The TPI, a division of US-based Information Services Group Inc (ISG), announced that according to the latest TPI Index, which tracks commercial contracts valued greater than $25 million, the recently-completed second quarter produced significant market strength and a solid trajectory for growth during the remainder of the year.

In the second quarter, 146 contracts were awarded in the global outsourcing industry, valued at $25.6 billion in TCV, and almost $5 billion in ACV, a TPI statement said.

All three measures indicate noteworthy market strength as this was the strongest second quarter performance since 2000. Additionally, each of the past three quarters has topped the $20 billion TCV mark; this series represents the best three-consecutive quarter performance ever, the statement said.
According to TPI’s analysis, the industry has seen the highest number of outsourcing contracts, TCV and ACV during the first half of 2008 in more than 10 years.

At the midpoint of the year, TCV in the broader market is on trajectory to eclipse the TCV record of 2004, which has been the most prolific full year to date.

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