Can Obama Keep IT Jobs in the U.S.?

February 4, 2009

The billions in spending included in the stimulus plan may be more effective than tax incentives in stemming the outsourcing of IT jobs

Corporate America’s drive to cut costs by moving jobs offshore has hit Robert Poulk hard. A veteran of the defense, aerospace, and computer industries, Poulk never had trouble finding work—until 2003. That year, his job as a senior troubleshooter for a major software manufacturer was moved offshore to Bangalore, India. During a yearlong period of unemployment, Poulk sent out five to seven résumés a week and got only four responses. Eventually, he was hired by a temp agency and assigned a job at his old company, which he asked not be identified, where he now works as a contractor for about 30% less money and no benefits.

Having tapped his savings to make mortgage payments during his period of unemployment, Poulk is now concerned he won’t have enough money for retirement. "I’m still waiting for the new prosperity that globalization was supposed to bring," he says.

 

Having tapped his savings to make mortgage payments during his period of unemployment, Poulk is now concerned he won’t have enough money for retirement. "I’m still waiting for the new prosperity that globalization was supposed to bring," he says.

Poulk’s hopes, and those of other U.S. workers whose jobs have been shipped overseas, now rest with President Barack Obama, who has pledged to keep more jobs in the U.S. On Jan. 16, just days before his inauguration, Obama told workers in Ohio, "We’re not looking to create just any kind of jobs here; we’re looking to create good jobs that pay well and can’t be shipped overseas."

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Warner Bros mulls outsourcing jobs to India: Report

January 22, 2009

LONDON: Warner Brothers Entertainment is all set to chop 10 per cent of its global workforce and outsource jobs to India and Poland, says a media report.

"Warner Brothers Entertainment, the Hollywood studio behind The Dark Knight, the biggest grossing movie of 2008, is to shed 10 per cent of all employees as the economic recession starts to bite in Hollywood," The Financial Times has reported.

Further, the daily noted that in a move likely to alarm new American President Barack Obama, "who made keeping jobs in the US one of the centre pieces of his election campaign, the studio also plans to outsource an unspecified number of jobs to India and Poland".

The Financial Times in a report published online on Wednesday said that Warner Bros, which is part of Time Warner, plans to reduce about 800 jobs with most of the cuts coming in IT and support services.

Attributing to a letter by the studio Chairman Barry Meyer to Warner Bros staff, the daily said the cuts reflected "changes necessary for stability and growth going forward".

"The changing entertainment business landscape, shifting consumer demand and the overall state of the economy have affected companies around the world, and Warner Bros is not immune to these factors," Meyer was quoted as saying.

The report pointed out that the job cuts come after a year of cost-reduction moves at Warners. New Line Cinema, Warners’ sister company, was merged with the studio.

In addition, Warner Independent Pictures and Picturehouse, the company’s two niche labels that specialised in edgier films, were closed, it added.

Source : http://economictimes.indiatimes.com/

India, home of outsourced jobs is losing jobs

January 20, 2009

BANGALORE, India, (IPS/GIN) - The global recession appears likely to cost this information technology hub at least 50,000 jobs.

The Union of Information Technology Enabled Services (UNITES) Professionals, India, made that prediction for the first half of 2009.

Ever since United States majors like General Electric and American Express shifted their back office processing operations to India in 1994-96, the world’s major corporations, from the airlines to banking industries, resorted to business process outsourcing to this country, raising jobs from 553,000 in 2007 to the current 1.6 million.

Tight labor markets in the United States and Europe, linguistic capabilities, reliable and cheaper telephone communication and operational costs together with a government setup that encouraged foreign direct investment with tax breaks, have been major factors in the growth of the sector.

India’s information technology enabled services sector has been growing at a steady 30 percent rate over the past few years, and overall sales in 2007-2008 stood at $52 billion. But the slowdown in the U.S. and European markets has led to sudden job losses that have raised new labor issues.

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India’s Outsourcing Blues

May 21, 2008
It isn’t all sunshine at the other end of the phone line in India’s stressed-out business processing outsourcing industry

After eight months in a high-paying business process outsourcing job, 21-year-old Anurag Verma’s life metamorphosed completely. The onetime middle-class, bus-commuting college kid was earning big money, had acquired a flashy new car and a Blackberry and was dreaming of investing in a condominium.

His euphoria was short lived. A vortex of stress, late-night shifts and sleep deprivation whittled down his weight by 10 kilograms in a few months and triggered migraines, dizzy spells and killed his appetite. One day, Verma collapsed at his desk from exhaustion, raising panic among his colleagues.

This is the flip side of an outsourcing revolution that has legions of alarmed office workers terrified of losing their jobs in the west. Verma isn’t an aberration. Far too many of India’s youth are being sucked into a work culture that promises one thing and delivers quite another. Indeed, behind the promise of a good salary (about US$800 per month, India’s average salary for a whole year), outsourcing jobs involve grueling work schedules straddling multifarious time zones and cultures, tight deadlines, ambitious targets, phones that never stop ringing and rude and demanding callers.

Cumulatively, this is spiraling into a burnout phenomenon for many of India’s 7 million-plus outsourcing workers. The industry calls it BOSS — Burn Out Stress Syndrome. According to doctors, BOSS affects a third of call center workers with symptoms that include chronic fatigue, insomnia, alteration of biorhythms, loss of appetite, gastrointestinal problems and others. Physical problems like back pain and shoulder pain are also common and — with excessive exposure to computers, headphones and other such equipment — many ear and eye-related ailments.

This was a scenario just waiting to unfurl. Over the past few years, India has been the epicenter of outsourcing as multinationals across the world farm out services and back-office operations in sectors including travel, education, hospitality, audit and accounts to India’s plentiful, highly skilled, English-speaking and cheap workforce.

That has resulted in impressive industry growth, rising by 40 percent this fiscal year alone to achieve US$8.5 billion turnover against $6.3 billion in fiscal year 2005-06. According to a recent NASSCOM-Everest survey, India’s outsourcing sector will earn $11 billion in export revenues next year and is poised to be a $50 billion-enterprise by 2012.

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